{"id":37681,"date":"2026-06-12T08:00:12","date_gmt":"2026-06-12T06:00:12","guid":{"rendered":"https:\/\/www.monbailleur.fr\/offres-emploi\/poste\/referent-relation-client-h-f"},"modified":"2026-06-12T08:00:12","modified_gmt":"2026-06-12T06:00:12","slug":"referent-relation-client-h-f","status":"publish","type":"job_listing","link":"https:\/\/www.monbailleur.fr\/offres-emploi\/poste\/referent-relation-client-h-f","title":{"rendered":"referent relation Client H\/F"},"content":{"rendered":"<h2>L&rsquo;entreprise:<\/h2>\n<p>Action Logement Groupe d\u00e9termine les orientations strat\u00e9giques du groupe Action Logement, les conditions d&#8217;emploi des ressources financi\u00e8res, et veille \u00e0 ce que les aides et les services soient distribu\u00e9s avec \u00e9quit\u00e9 entre les personnes \u00e9ligibles, dans tous les territoires.<\/p>\n<h2>Description:<\/h2>\n<\/p>\n<p><span style=\"font-size: 12pt\">Dans le cadre de vos missions vous serez amenez \u00e0 :<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 12pt\">Animer en relation avec la direction de la relation Client la communaut\u00e9 des conseiller client.<\/span><\/li>\n<li><span style=\"font-size: 12pt\">Assurer la diffusion et la mise en pratique des consignes de travail<\/span><\/li>\n<li><span style=\"font-size: 12pt\">Accompagner la formation des conseillers client<\/span><\/li>\n<li><span style=\"font-size: 12pt\">Analyser le suivi de l&rsquo;activit\u00e9 Relation Client<\/span><\/li>\n<li><span style=\"font-size: 12pt\">R\u00e9aliser les appr\u00e9ciations des conseillers client dans le cadre de la d\u00e9marche qualit\u00e9<\/span><\/li>\n<li><span style=\"font-size: 12pt\">R\u00e9aliser le suivi des quizz m\u00e9tier<\/span><\/li>\n<\/ul>\n<div class=\"know_div_element know_div\" lang=\"fr\" style=\"top: 0px; left: 0px; z-index: 210000; font-size: 1rem\"> <\/div>\n<h2>Profil:<\/h2>\n<\/p>\n<p><span style=\"font-size: 12pt\">Comp\u00e9tences requises<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 12pt\">Qualit\u00e9 relationnelle<\/span><\/li>\n<li><span style=\"font-size: 12pt\">Qualit\u00e9 r\u00e9dactionnelle<\/span><\/li>\n<li><span style=\"font-size: 12pt\">Capacit\u00e9 d&rsquo;analyse<\/span><\/li>\n<li><span style=\"font-size: 12pt\">Formation qualit\u00e9<\/span><\/li>\n<li><span style=\"font-size: 12pt\">D\u00e9placement r\u00e9gulier en agence <\/span><\/li>\n<\/ul>\n<div class=\"know_div_element know_div\" lang=\"fr\" style=\"top: 0px; left: 0px; z-index: 210000; font-size: 1rem\"> <\/div>\n<h3>Niveau de dipl\u00f4me:<\/h3>\n<p> BAC + 5 (Master 2, DESS, DEA)<\/p>\n<h3>Sp\u00e9cialisations:<\/h3>\n<p>Marketing\/Commerce\/Ventes<\/p>\n<h3> Entit\u00e9 <\/h3>\n<p> Action Logement Services porte l&rsquo;une des deux missions d&rsquo;utilit\u00e9 sociale du groupe Action Logement : faciliter l&rsquo;acc\u00e8s au logement des plus fragiles, en d\u00e9livrant des services et des aides financi\u00e8res pour accompagner leur mobilit\u00e9 r\u00e9sidentielle et professionnelle. La soci\u00e9t\u00e9 contribue \u00e9galement au financement des bailleurs sociaux pour la construction et la r\u00e9habilitation de logements. Elle favorise ainsi l&rsquo;acc\u00e8s et le maintien dans l&#8217;emploi, la performance des entreprises, et le d\u00e9veloppement des territoires.<\/p>\n","protected":false},"author":0,"featured_media":3646,"template":"","meta":{"_promoted":"","_job_location":"France, Ile-de-France, 75 - Paris 21 quai d'Austerlitz 75013 Paris","_application":"https:\/\/actionlogement-recrute.talent-soft.com\/offre-de-emploi\/emploi-referent-relation-client-h-f_17632.aspx?utm_source=monbailleur.fr","_company_name":"Action Logement","_company_website":"https:\/\/actionlogement-recrute.talent-soft.com\/","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[78],"job-types":[52],"class_list":["post-37681","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job_listing_category-autres","job_listing_type-cdd","job-type-cdd"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>referent relation Client H\/F - Monbailleur.fr - Emploi<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"referent relation Client H\/F\" \/>\n<meta property=\"og:description\" content=\"L&rsquo;entreprise: Action Logement Groupe d\u00e9termine les orientations strat\u00e9giques du groupe Action Logement, les conditions d&#8217;emploi des ressources financi\u00e8res, et veille \u00e0 ce que les aides et les services soient distribu\u00e9s avec \u00e9quit\u00e9 entre les personnes \u00e9ligibles, dans tous les territoires. 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